State Farm® Insurance Agent Lino Amaral
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Katrena Prior
March 10, 2025
5
out of
5
rating by Katrena Prior
"Ele is a gem. She was pleasant and was so detailed about sharing valuable information about US Bank Cards for checking, savings, and credit cards. I didn't think discussing bank accounts would be so engaging, but somehow she made it so pleasant and informative! Thank you, Ele!"
We responded:
"Katrena- Thanks for the review! At my agency, we pride ourselves on providing the ultimate and customer service.I'm glad you received that!"
Lakeside Patio & Grill
March 8, 2025
5
out of
5
rating by Lakeside Patio & Grill
"When I called I spoke to Ellie - she was so helpful and kind. She referred me to Selene the Insurance Guru. This office is truly ran as a team. These ladies are AMAZING! They will get you the information you need to help you sleep better at night; between, auto and Life Insurance they have it covered. I also learned that I can apply for a US Bank Credit Card, Savings Account or checking account here. This is your one stop shop! Way to go State Farm! This is the best neighborhood office!"
We responded:
"I'm so glad you had an AWESOME experience with my team, thanks for the great review! My office prides itself on providing accurate information about the various insurance products we offer and advise our customers on financial services like retirement and education planning as well! Thanks again and please tell a friend! www.AskLino.com "
Jeff
March 7, 2025
5
out of
5
rating by Jeff
"Ele at Lino Amaral's State Farm office in Pinole Ca. is very easy to work with and gives clear answers. She is also gentle when dealing with novice customers unfamiliar with formal insurance terms or issues. This is a friendly office with a more relaxed affect than is usual for the insurance industry. Given a choice call them."
We responded:
"Jeff, thanks for taking the time to do the. Review and share the kind words about my staff in our process. That's what I like to hear! We certainly appreciate you. Choosing state farm for your insurance business and my agency in particular. As a small business owner, I would certainly appreciate if you could share your experience with your family and friends.Thanks again! www.AskLino.com "
Terri Simpson
March 5, 2025
5
out of
5
rating by Terri Simpson
"Outstanding insurance company. There very patient with customers. Ele and Selene are on point with any information needed and always get back to you ASAP. Please keep up the outstanding work we need see of this in this world .😊"
We responded:
"Terri- Thanks for the great review! We certainly appreciate helping customers like you better understand the the world of insurance we are all paying for, particularly in these challenging times. Thanks again and please share your experience with friends and family- we really appreciate referrals! 😁"
Lillian Virdure
March 4, 2025
5
out of
5
rating by Lillian Virdure
"Lino has been our agent for years, and was able to answer all of our questions for our home and life insurance needs, and explains our coverage in detail. He is very helpful and takes very good care of his customers to make sure we are getting the best coverage that we can afford. Thank you so much Lino! State Farm is lucky to have such a great agent!"
We responded:
"Lillian - It was great speaking with you yesterday. Thank you so much for the glowing review and kind words! In these turbulent times in the california insurance market, I feel it is greatly important to keep our customers informed and educated about the coverages they have and how we may be able to help maximize their value. It is because of customers like you that I do what I do! Thank you once again. And I look forward to many more years of serving you and your family! Please tell a friend! www.AskLino.com "
Chelsea Conner
February 19, 2025
5
out of
5
rating by Chelsea Conner
"Always great service , Selene is always great at answering any questions and quick response."
We responded:
"Hi Chelsea! Thanks for taking the time to leave us such a great review! We certainly appreciate you entrusting all of your insurance business to State Farm and my office in particular. We look forward to serving you for many more years!"
Cindy Loebs
February 19, 2025
5
out of
5
rating by Cindy Loebs
"Ele is the best!! She helped reduce price for all of our insurance needs! My husband and I were working with a different State Farm agent for over 10 years who did not provide the same great service. Glad we made the switch! Thank you Ele!!"
We responded:
"Cindy/Gabriel- Thanks for coming transferring to my office and going over every policy and options you have to make them more affordable for your family. We appreciate you being a loyal State Farm insurance customer for many years and many more to come! Please tell a friend, www.AskLino.com "
Isabela Vieira
February 12, 2025
5
out of
5
rating by Isabela Vieira
"Can’t recommend this establishment enough. I recently had a flat and was stranded. I didn’t have access to any benefits (because I’m under my parents insurance) and called in to get help. They dispatched someone right away to help me. Selene stayed in contact with me to make sure I was okay and keep me updated frequently as I had never had been in this situation before. Ele is always a pleasure to talk to! She is so helpful and understanding with me. I’m young and not familiar with how things works, but she is always so sweet and takes her time to explain things to me. Lino is great, super knowledgeable and always happy to see me. When I see him around, we always have great conversations and he makes an effort to get to know his clients. Lino and his crew are the best! I always recommend my friends to them."
We responded:
"Isabel- Thank you SO MUCH for the awesome review of my State Farm office! That is precisely why we are here and why we're different than those other online based insurance companies where you never talk to a real person who knows your situation! That's why we are "Like a Good Neighbor"! We especially like working with young customers like yourself. Because you have a lifetime full of insurance needs to deal with learning how to do it when you're younger, makes it much easier when you get older like us!🤣 Anyway, thanks again and send those friends our way!"
Lennette
February 11, 2025
5
out of
5
rating by Lennette
"Super thankful for Ele, Selene and Lino! I am a 2nd generation State Farm policy holder. So thankful for the years of help!"
We responded:
"Lennette- Awwwww! Thank you for reviewing my State Farm office! We’re thrilled to know you have had positive experiences with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs! Please tell a friend! www.AskLino.com "
Barbara Housman
February 4, 2025
5
out of
5
rating by Barbara Housman
"Great service today from State Farm. Problem solved quickly."
We responded:
"Barbara- Thanks for taking the time to give us a 5 star review today! We certainly appreciate your loyalty to state farm and entrusting us to provide the best insurance services for you and your family. All the best!"
Barbara Housman
February 4, 2025
5
out of
5
rating by Barbara Housman
"Great service today from State Farm. Problem solved quickly."
We responded:
"Barbara- Thanks for taking the time to give us a 5 star review today! We certainly appreciate your loyalty to state farm and entrusting us to provide the best insurance services for you and your family. All the best!"
gwenyth loebs
February 1, 2025
5
out of
5
rating by gwenyth loebs
"Best customer service ever! Ele was great and super helpful, very resourceful."
We responded:
"Gwen- Thanks for taking the time to give us such a great review! We are happy to help you along your lifetime ahead of insurance protection! Thanks again and please tell a friend! www.AskLino.com "
Randal Hunter
January 24, 2025
5
out of
5
rating by Randal Hunter
"Went in for a review. Was given great advice about my insurance. Changed from Mercury to state farm. Very happy . Have better coverage for about same coverage. Would suggest lino to anyone. Very happy"
We responded:
"Randal- Thanks for taking the time to leave us a review! You and Kelly have been long time customers, but very happy to be able help you protect not only your home, but your cars too! Please tell a friend and or family about us - www.AskLino.com!"
Garrett GARZA
January 11, 2025
5
out of
5
rating by Garrett GARZA
"Lino and his team are great very helpful, polite, and professional. I highly recommend this office!"
We responded:
"Garrett- I really appreciate the review! As I said this afternoon, people spend a lot of money on insurance, protecting those things that are most important to them.So you should know what your insurance can and can't do for you. That's the entire reason I do what I do. Thanks again.Please tell a friend and talk to you soon! www.AskLino.com"
Almonsnow T
December 24, 2024
5
out of
5
rating by Almonsnow T
"Great people to work with and very professional and helpful!"
We responded:
"Almon- We are certainly appreciative of your feedback! It is truly a pleasure to assist you with all of your insurance needs for you and your family. If there is anything else we can do to help, please let us know! Happy holidays.Have a great new year and please tell a friend!"
Ann Battin
December 18, 2024
5
out of
5
rating by Ann Battin
"Lino Amaral, and his team, including Selene Davis, are the best. They are truly there to help their clients, regardless of the insurance company."
We responded:
"Ann- Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs! Please tell a friend!"
Alana Loftus
December 6, 2024
5
out of
5
rating by Alana Loftus
"Exceptional service! They treat you like family."
We responded:
"Alana- Thanks for the review and the feelings that you're family! We strive to provide exceptional customer service for every single customer we have while helping protect what they value most through comprehensive, effective insurance and financial services. Thanks again and please tell a friend! Www.asklino.com "
Glenn Roze
December 3, 2024
5
out of
5
rating by Glenn Roze
"Lino and Selene are both a pleasure to work with and respond quickly."
We responded:
"Glenn- Thanks for taking the time to give us such a wonderful google review! On behalf of myself, Selene and the rest of the team, we certainly appreciate you entrusting us with your insurance and financial services business! We look forward to providing you even more service.In the future. Www.asklino.com "
Joanne Behnam
December 3, 2024
5
out of
5
rating by Joanne Behnam
"We have been with State Farm Insurance for many years, When we needed to file a claim with Lino Amaral's office, they immediately responded to us and took care of all our needs. We will continue to stay with State Farm as we feel confidant in their care. Joanne B."
We responded:
"Joanne, I want to personally thank you for taking the time to write this review, as well as your loyalty and dedication to State Farm for all of these years! Please do not hesitate to reach out anytime and please tell a friend!"
Debbie Cyr
November 16, 2024
5
out of
5
rating by Debbie Cyr
"Recommend by Ele liddicoat and Selene was awesome saved me hundreds of dollars . Thank you so much 👏💯👍"
We responded:
"Debbie- Thanks for the great review! We pride ourselves on AWESOME Customer and glad you had that experience! Thanks again and please tell a friend! Www.asklino.com "
kieron yancey
November 15, 2024
5
out of
5
rating by kieron yancey
"Seline helped us work through some requirements State Farm needed done. She was very easy to communicate with. She responded promptly with the answers we needed."
We responded:
"Kieron- Thanks for taking the time to leave us a 5 star Review! We appreciate you entrusting us with your insurance business. Thanks again and tell a friend! www.AskLino.com"
Dana L. walker
November 6, 2024
5
out of
5
rating by Dana L. walker
"We are blessed in Pinole California to have a great caring office & making insurance affordable to the public in our immediate area with a great location, keep up the good work!"
We responded:
"Dana- Thank you for taking the time to give my office.Such a wonderful review! We certainly appreciate your business! I look forward to serving you and many more customers in Pinole and the surrounding areas for a very long time. Thanks again! Www.asklino.com "
Audelia Chesney
October 31, 2024
5
out of
5
rating by Audelia Chesney
"I recently spoke with Ele Liddicoat at State Farm. She was incredibly patient and knowledgeable when answering my many insurance questions. I highly recommend this State Farm office!"
We responded:
"Audelia- Thanks for taking the time to write a review about your experience with us! Insurance is a vital part of everyday life, and we're happy to help whenever we can to explain how it can work for our customers. Thanks again and tell a friend! Www.asklino.com. "
Mao Yang
October 26, 2024
5
out of
5
rating by Mao Yang
"Ele has the most sincere and fun attitude. I’m so glad I called with insurance questions. I’ll definitely reach out to her once they start writing Homeowners Insurance."
We responded:
"Mao- Thank you for taking the time to give us a review and shout out the outstanding customer service you received! As an insurance agency, we speak to people on their worst days.So it's very important that we treat people the way we want to be treated. Thanks again and please tell a friend! Www.asklino.com "
Alex
October 25, 2024
5
out of
5
rating by Alex
"Being a newer driver, I was able to get some good feedback from Ele Liddicoat on what to expect on auto insurance. I’ll definitely reach out to get more details. I’ll also tell my friends and family about this office in Pinole."
We responded:
"Alex - Thanks for the review! I love hearing the appreciation from younger drivers. The fact is, over your lifetime, you will spend a lot of money on insurance and you should know what it will do and won't do for you. We will always be here for you and your friends and family. To explain coverages and why it's important to protect those things that are important to you! Thanks again!"