State Farm® Insurance Agent Lino Amaral
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
BAWSL Soccer
June 25, 2025
5
out of
5
rating by BAWSL Soccer
"Lino was quick and efficient!!"
ruth shih
June 25, 2025
5
out of
5
rating by ruth shih
"We just switched over our policies to Lino's office after years with an apathetic State Farm agency. We are very pleased so far with the new team. Ele and Selene have been extremely attentive to our inquiries and needs"
We responded:
"Ruth- Welcome, we are happy to have you! We take great pride in providing the ultimate and customer service to all of our customers and look forward to a long, mutually beneficial relationship for years to come. We understand that insurance is a necessity, and we want to make sure that everyone clearly understands what their insurance policies can and cannot do, whether it is for their autos, home, life, health or even financial services products. Please tell a friend! www.AskLino.com "
Carrie Frazer
June 24, 2025
5
out of
5
rating by Carrie Frazer
"Amazing service!!! All staff is so helpful and quick to respond! I highly recommend!"
We responded:
"Thanks Carrie! It is because of customers like you that we take pride and providing the best customer service available when it comes to providing the insurance we all need! Thanks again for the kind words and please tell your friends and family! www.AskLino.com "
lori lehman
June 19, 2025
5
out of
5
rating by lori lehman
"I had a great experience with State Farm. Service with them has always been timely and pleasant. I would recommend them to anyone looking for excellent service."
We responded:
"Lori- Thanks for taking the time to give us a review - and a 5 Star Review at that! We take pride in our customer service and the auto, home, life and business insurance we provide to people just like you! Thanks again and please share www.AskLino.com with your friends and family!"
Janine Ogando
June 17, 2025
5
out of
5
rating by Janine Ogando
"Selene and Lino are Tip Top / A#1, the best! They are very responsive and positive and work hard to assist. Wouldn't go elsewhere."
We responded:
"Janine- You are too kind! On behalf of Selene, myself and the entire team, let me say that we are lucky to have customers like you who put your trust in us to help protect all that is most important to you! Cheers and TY again!!!"
Maria Garcia
June 14, 2025
5
out of
5
rating by Maria Garcia
"I had questions regarding new homeowners insurance and Ele was excellent with providing me information on where to look since SF is currently not writing new policies."
We responded:
"Maria, Thank you for taking the time to give us a review and for your kind words! Even when we cannot solve everyone's issues, we at least try to point you in the right direction to a solution with a smile! Thanks again and please remember us next time! www.AskLino.com "
Darin Tellez
June 13, 2025
5
out of
5
rating by Darin Tellez
"Great customer service Very friendly and family oriented"
We responded:
"Darin- Thanks for taking the time to give us a review - and a 5 Star Review at that! We take pride in our customer service and the auto, home, life and business insurance we provide to people just like you! Thanks again and please share www.AskLino.com with your friends and family!"
Leila Oliver
June 13, 2025
5
out of
5
rating by Leila Oliver
"Was with my friends and her mom Ms Liddicoat was sharing what we need to know about car insurance. I trust her and know she will take care of us."
We responded:
"Leila- Thanks for taking the time to give us a review! We take pride in our customer service and the auto, home, life and business insurance we provide to people just like you! Thanks again and please share www.AskLino.com with your friends and family!"
isabella saballos
June 13, 2025
5
out of
5
rating by isabella saballos
"I am looking into car insurance so I called State Farm in Pinole. I spoke to Ele Liddicoat and she was so helpful. I will definitely contact her when I purchase my car. Thanks Ele for being so patient and kind to me."
We responded:
"Isabella- Thanks for taking the time to give us a review - and a 5 Star Review at that! We take pride in our customer service and the auto, home, life and business insurance we provide to people just like you! Thanks again and please share www.AskLino.com with your friends and family!"
Sage Luna
June 11, 2025
5
out of
5
rating by Sage Luna
"The service here is Amazing!! Lino and his crew are easy to communicate with and so fun to talk to even if your just calling to pay your insurance bill. I just got my car wrapped and shared it with them a small event but they made it feel amazing and they loved it!! The people here are friendly and are there for you no matter what."
We responded:
"Sage- On behalf of myself and my entire team, thank you for the kind words about the remarkable customer service you have experienced from my Agency! We value your business and loyalty as a fellow Good Neighbor- please do not hesitate to reach out or leave me a message at lino@asklino.com. Thanks again!"
Rhonda Sanders
May 22, 2025
5
out of
5
rating by Rhonda Sanders
"Today I needed a copy of my proof of insurance and Ele responded immediately! She is knowledgeable, efficient, genuine and kind and always so helpful! Thank you, Ele!"
We responded:
"Rhonda- We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Please tell a friend! www.AskLino.com "
Ana DeLacy
May 22, 2025
5
out of
5
rating by Ana DeLacy
"Thank you Ele for your professionalism in answering all of my questions throughly and responding in such a timely manner."
We responded:
"Ana- We’re honored by your positive feedback! We look forward to continuing to provide you with great insurance solutions and exceptional customer service! If there is anything else we can do for your insurance needs, just let us know! www.AskLino.com Edit Draft Response "
Redonda Thomas
May 16, 2025
5
out of
5
rating by Redonda Thomas
"I called the office today because I missed placed my ins card. The office quickly sent me the link to State Farm app and emailed my dec page. Thank you for the wonderful service."
We responded:
"Redonda- Thank you for your ringing endorsement! We are honored to be able to help protect what's is important to you and your family by providing your insurance coverage. I look forward to a long relationship and thank you again for your kind words! Please tell a friend! www.AskLino.com "
Shane Anderson
May 16, 2025
5
out of
5
rating by Shane Anderson
"I recently got car insurance through State Farm and had the pleasure of working with Ele—what an outstanding experience! From start to finish, Ele made the entire process smooth, stress-free, and surprisingly enjoyable. She was incredibly knowledgeable, took the time to explain all my options clearly, and helped me find the perfect coverage that fit both my needs and my budget. What really stood out was Ele’s genuine care and professionalism. She didn’t try to upsell me or rush me through anything. Instead, she made sure I felt confident and informed every step of the way. I left the conversation not only with a great policy but also with peace of mind, knowing I’m in good hands. If you're shopping for car insurance and want someone who’s trustworthy, friendly, and really knows their stuff, I can’t recommend Ele at State Farm enough. Five stars all the way!"
We responded:
"Shane- On behalf of myself, Ele and my entire team, thank you for the kind words about the remarkable customer service you have experienced from my Agency! We value your business and loyalty as a fellow Good Neighbor- please do not hesitate to reach out or leave me a message at lino@asklino.com. Thanks again!"
Zeenie Chandra
May 16, 2025
5
out of
5
rating by Zeenie Chandra
"I recently worked with Ele for my car insurance, and I couldn’t be more impressed. From the very beginning, she was knowledgeable, patient, and incredibly easy to talk to. She took the time to explain all my options clearly, answered every question I had, and made sure I felt confident in the coverage I was choosing. What really stood out was how much she genuinely cared. She wasn’t just trying to sell me a policy; she wanted to make sure I was fully protected and understood what I was getting. That kind of personal attention is rare these days. If you’re looking for an agent who’s not only professional but also truly invested in her clients, I highly recommend Ele. She made the entire process smooth and stress-free!"
We responded:
"Zeenie- Thanks for taking the time to give us a review - and a 5 Star Review at that! We take pride in our customer service and the auto, home, life and business insurance we provide to people just like you! I am so glad you encountered that value and service from Ele today! Thanks again and please share www.AskLino.com with your friends and family!"
Antricia Kimuyu
May 15, 2025
5
out of
5
rating by Antricia Kimuyu
"I can’t say enough good things about Lino. I appreciate him and all the advice, support and recommendations he has provided to me and my family. Depending on where we have been in our situation, Lino has been able to provide the most sound guidance for how we successfully progress forward. From recommendations on life and home insurance policies to referrals for home improvement contractors. Lino was always willing to talk through any uncertain circumstances we were facing and even willing to take the time to make necessary phone calls on our behalf and in our favor. Lino is kind, compassionate, empathetic, thoughtful, knowledgeable, and reliable. Your specific situation becomes his and he does all things within his power and network, to meet you where you’re at and help and support you. If you don’t have an agent yet, get with Lino. He’s an agent and a partner. Thank you, Lino!"
We responded:
"Antricia- I am absolutely speechless and humbled. Your kind words encapsulate the entire reason why I do what I do for my clients. It's because of wonderful people like you and your family that I take pride in the relationships I foster with as many of my customers as I possibly can. In a world where insurance sometimes seems to be a 4 letter word until you actually need it, it is my job to convey options to everyone so that they may better protect those things in life that are most important to them. Thank you so much for the wonderful, thoughtful review! I will cherish it forever and look forward to working with you and your family for a very long time! Thank you once again from the bottom of my heart on behalf of myself and my team, we look forward to speaking with you soon!"
Tom Cepernich
May 12, 2025
5
out of
5
rating by Tom Cepernich
"Very fast and expertly done changes made to our homeowners policy by Ele!"
We responded:
"Tom- Thanks for pointing out Ele's efforts and leaving us such a glowing review! We are fortunate to have wonderful customers like you which make it a pleasure to work with you on your home, life and auto insurance needs! Thanks again and tell a friend!😉😁"
Michel Rehayem
May 12, 2025
5
out of
5
rating by Michel Rehayem
"Instant action and fast reply. Highly recommended."
We responded:
"Michel- Thanks for the positive feedback! We look forward to providing you with "ultimate" customer service! And if there's anything we can do for your insurance needs, please do not hesitate to ask! Please tell a friend!"
Susan Hardcastle
April 30, 2025
5
out of
5
rating by Susan Hardcastle
"I called their office today regarding the increase on my car insurance policy. I spoke with Ele Liddicoat. This lady tried her best to give me every discount possible to lower my rate.(over an hour) Her honesty, professionalism, alongside her very personable personality, not to mention how genuine she really cared about my concerns, gave me the trust I so needed to have to continue my insurance needs with State Farm. In the many years I have spent talking to insurance agencies, by far, she is the one to talk and do business with. I just can't say enough good things about her. This State Farm is very lucky to have someone like her working there."
We responded:
"Susan- Wow, thank you for taking the time to deliver such a passionate review with wonderful details about the awesome customer service you received from Ele today! I am certainly happy to have her on my team! In these crazy times, with the current chaotic insurance industry in California, it is important to us to do everything we can to explain and make your insurance as affordable as possible. On behalf of myself, Ele and the rest of my team, we certainly appreciate your loyalty to State Farm and my office! Thank you again!"
Gerardo Ochoa
April 25, 2025
5
out of
5
rating by Gerardo Ochoa
"appreciate the great customer service"
We responded:
"Thanks Gerardo, much appreciated! On behalf of myself and my staff, we certainly appreciate your family's loyalty to State Farm. And it's my agency, in particular, for all of your insurance needs! Please tell a friend! www.AskLino.com "
Nancy Tacconi
April 22, 2025
5
out of
5
rating by Nancy Tacconi
"Selene with State Farm in Pinole is the best. She worked with my father & i on our homeowners & auto policies & was so helpful. Not only was she able to save us money but she also kept us informed of our options. She's the only reason, that we continue to use State Farm."
We responded:
"Nancy- Thanks so much for taking the time to leave a review about the great customer service that Selene had provided over the years! We certainly appreciate your loyalty and dedication in continuing to have your insurance with State Farm and my office specifically for all of these years. Much appreciated!"
Brenda Garcia
April 16, 2025
5
out of
5
rating by Brenda Garcia
"Mi agente, la señora Ele fue tan amable y muy bien informada. Cualquier y cada una de mis preguntas o dudas fueron contestadas y explicadas en una forma mas facil para nosotros poder entender mejor las policas. Definitivamente muy bien recomendada. Mi familia y yo confiamos en ella y en State Farm"
We responded:
"Brenda- Thank you for taking the time to give us a review! We look forward to serving you! Por favor, cuéntaselo también a sus amigos y familiares! Muchas gracias!"
Paula Eeds
April 16, 2025
5
out of
5
rating by Paula Eeds
"Ele helped me today easily solving a problem for me. I love that my insurance agent is located in my city that gives me the best service."
We responded:
"Paula - Thank you so much for your kind words and support! We truly appreciate you taking the time to leave a review. You know we’re committed to providing personalized, reliable service, and it's always great to hear when our clients are happy! If you ever need anything or have questions, we’re always just a call away! Like a Good Neighbor!😁"
M Smith
April 15, 2025
5
out of
5
rating by M Smith
"Quick, Respectful, Responsive and Excellent! Selene has been extremely helpful."
We responded:
"Thank you so much for the review! We certainly appreciate you allowing us to be your premier insurance provider. Thanks again and we look forward to serving you and your family for many years to come!"
Jheremy T
April 10, 2025
5
out of
5
rating by Jheremy T
"I had a great experience with Lino Amaral State Farm Insurance. Ele was incredibly helpful in getting my new vehicle insured quickly and professionally. The whole process was smooth and stress-free, and I really appreciated the timely communication. I highly recommend Lino Amaral State Farm to anyone looking for reliable, top-notch service!"
We responded:
"Jheremy- Thanks again for the great review! You are absolutely right, Ele, does a terrific job! We take pride in our customer service, after all, as the saying goes like a good neighbor! We certainly appreciate your business for all of your insurance needs and loyalty....pease tell a friend!"