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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Braydon Roby

Braydon Roby

June 26, 2026

5  out of  5
rating by Braydon Roby
"Selene is amazing, coming from someone young and not to knowledgeable on insurance she was a big help. She explained everything to me and got me everything I needed!"
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GINGER ERNST

June 22, 2026

5  out of  5
rating by GINGER ERNST
"I had an outstanding experience speaking to Ele from State Farm. From the moment she answered the phone, she was friendly, professional, and genuinely pleasant to talk with. Ele took the time to listen to my questions, explained everything clearly, and made sure I understood all of my options without ever making me feel rushed. Customer service like this is hard to find these days, and Ele turned what could have been a stressful insurance conversation into an easy and enjoyable experience!"
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Bekkie Grobman

June 20, 2026

5  out of  5
rating by Bekkie Grobman
"Ele L. was great to work with. She helped my elderly mother with her policy and was very sweet & patient. My mom left her cane in the office and Ele took the time to drop it off on her porch for her. Thank you for taking great care of her. ⭐️⭐️⭐️⭐️⭐️"
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Saballos Saballos

June 11, 2026

5  out of  5
rating by Saballos Saballos
"Great office great ladies. I can call or text them and they respond quickly. Ele rocks the texting. And always makes time for us!!! Thank you!!!"
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Koy Saichow

June 11, 2026

5  out of  5
rating by Koy Saichow
"I’m a new State Farm customer with 5 cars on my policy, and I’m so glad I switched. Ele at Lino’s office made the whole transition easy and took time to make sure all our vehicles had the right coverage.

Just weeks after signing up we needed towing, and Lino’s crew (the ladies) jumped in right away. For a new customer, that level of follow-through says a lot.

Lino and his team are responsive, explains things clearly, and actually cares. I chose State Farm for the name, but I’m staying for people like Ele, Selene and Lino."
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Rachele Roberds

May 28, 2026

5  out of  5
rating by Rachele Roberds
"Great service. Custom plans. Knowledgeable team. Always treated with kindness. Highly recommended!"
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Cecilia Hernandez

May 28, 2026

5  out of  5
rating by Cecilia Hernandez
"Ele has been amazing to work with for both my home and car insurance- State Farm Lino's Office. She is always so kind, professional, and helpful. She takes the time to answer all of my questions and always addresses any concerns I have with patience and care. It’s hard to find someone who genuinely makes you feel supported and valued as a client. I truly appreciate her excellent customer service and highly recommend her to anyone looking for insurance help!"
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Wendy Boeger

May 20, 2026

5  out of  5
rating by Wendy Boeger
"Always great service and response to any issue or questions I have."
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MONICA DELGADO

May 19, 2026

5  out of  5
rating by MONICA DELGADO
"Friendly professional office
Always so helpful"
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Robert Renkin

May 1, 2026

5  out of  5
rating by Robert Renkin
"Worked with Ele and she was awesome. Very on it and knowledge."
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Raychelle Robinson

April 24, 2026

5  out of  5
rating by Raychelle Robinson
"I have had State Farms with this agent for at least 10 yrs and I have never had a problem getting the things I or my family needed."
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Ed Speck

April 23, 2026

5  out of  5
rating by Ed Speck
"Selene is awesome!!! She made the process of getting my trailer insurance simple. A few months back, she did the same thing with our new car. Her follow through is spectacular. For friendly, personalized insurance service, she’s the best."
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Paul Shih

April 20, 2026

5  out of  5
rating by Paul Shih
"Great car and homeowner insurance provider!"
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Joel Bower

April 19, 2026

5  out of  5
rating by Joel Bower
"If you live in the Pinole or nearby town and need insurance I recommend having a conversation with the folks at Pinole State Farm. I have done business with Lino and Selene for many years and they’re terrific at providing valuable services protecting our home and autos. Friendly, informative and trustworthy is how I would describe the service at Pinole State Farm."
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Brandi Alfonso

April 18, 2026

5  out of  5
rating by Brandi Alfonso
"Office is amazing! Besides the products they offer they have excellent customer service. Ele is the best to work with."
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Isabel Zuniga

April 17, 2026

5  out of  5
rating by Isabel Zuniga
"He tenido una excelente experiencia con mi agente de seguros de auto. Es una trabajadora excepcional que siempre hace todo lo posible por ayudar a sus clientes. Cada vez que tengo alguna pregunta o necesito asistencia, responde rápidamente y se esfuerza al máximo para encontrar la mejor solución.
Lo que más destaca es su amabilidad, paciencia y dedicación. Siempre se asegura de que todo esté claro y en orden, brindando un servicio de alta calidad. Además, es una persona increíble"
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Marta Dragos

April 14, 2026

5  out of  5
rating by Marta Dragos
"Professional, personalized service every time!"
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Shelley Swinson

April 3, 2026

5  out of  5
rating by Shelley Swinson
"Always helpful and responsive."
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Jeff

March 19, 2026

5  out of  5
rating by Jeff
"We always get excellent service from Lino and his team. Recently Ele helped me over the phone with a claim. We highly recommend them! Thank you!"
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Zeri Dijamco

March 18, 2026

5  out of  5
rating by Zeri Dijamco
"Lino’s team provided exceptional service and expertise in securing my life insurance. Their professionalism and attention to detail were impressive. Ele was informative and provided details and suggestions we didn’t even think about. We definitely felt informed and at ease with her. She also provided great input with our auto insurance questions. Great team!"
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Ashley Jones

March 18, 2026

5  out of  5
rating by Ashley Jones
"I worked with Ele on Lino's team. She was patient and answered all the questions that I had. She is knowledgeable about the different types of insurances and a friendly person. I would work with her again."
Profile photo of Jiavani Haynes

Jiavani Haynes

March 18, 2026

5  out of  5
rating by Jiavani Haynes
"Lino is very thorough. He will explain the things most insurance companies might not want to be aware of. The advice he gave on financials didn’t feel like he was trying to sell me another service but rather understanding my personal situation with compassion. I appreciate you Lino!"
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Jason Liddicoat

February 26, 2026

5  out of  5
rating by Jason Liddicoat
"Ele is the best!"
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Katherine Sherwood

February 26, 2026

5  out of  5
rating by Katherine Sherwood
"Selene has been my go to for many enjoyable years. Lately Ele has been the utmost of service. It is a great experience working with Lino’s office."
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Tori Rodriguez

February 11, 2026

5  out of  5
rating by Tori Rodriguez
"Been with them for over 20+ years. Great group of people!"