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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kristen Black

March 10, 2023

5  out of  5 rating by Kristen Black
"A thousand stars!! Ryan Fernadenz was absolutely amazing! It's great to actually speak to a human, and that human was soooo helpful, nice, and understood the situation I was in. Thank you so much and looking forward to working with State Farm to stay covered for auto insurance!"

Diana Carter

February 24, 2023

5  out of  5 rating by Diana Carter
"I like State Farm and Ryan was great!"

Jonathan Wong

February 6, 2023

5  out of  5 rating by Jonathan Wong
"I had the chance to work with Ryan Fernandez at Lino's office for our insurance needs. Solid service and Ryan took the time to understand our questions and get us setup with the right policy. It is always great to work with local office and have a person to speak with to guide me through the process of switching carriers. Top notch service!"

Tina RobersoppL

February 4, 2023

5  out of  5 rating by Tina RobersoppL
"I was in need of auto coverage for my car and wanted a reputable company who I felt would take care of my car when in need. I pass by all the time and thought I'd give them a try. Great decision Ryan was so helpful. Thanks again"

Alice Kelly

February 3, 2023

5  out of  5 rating by Alice Kelly
"Ryan was awesome I’m happy and very satisfied that I chose him for my insurance needs"

Dante Coleman

February 1, 2023

5  out of  5 rating by Dante Coleman
"Great service, very helpful would definitely recommend."

Steven Lim

January 31, 2023

5  out of  5 rating by Steven Lim
"Quick response, accurate quote, kind explanation. Ryan is a super good agent."

drew tarantino

January 30, 2023

5  out of  5 rating by drew tarantino
"caring, helpful and very knowledgeable."

Aiesha Cloud

January 26, 2023

5  out of  5 rating by Aiesha Cloud
"Very please with the service that I received from Selene in discussing the different life insurance policies that State Farm offers. Selene was very helpful and super sweet. Selene went above and beyond in answering my questions and giving me her honest, yet professional opinion on what would be my best option. I have been with State Farm for years and can't say enough about them. Stop by State Farm Pinole and tell them I sent you. LOL!! Seriously tho.....You wont be disappointed!"

Greg Thompson

January 24, 2023

5  out of  5 rating by Greg Thompson
"After a long hard issue with my Apartment management with an updated renters insurance policy Selene was able to get the issues settled. Thank You, Thank You, Thank You! Lino's office has been excellent and so helpful. Thanks again"

trisha faria

January 24, 2023

5  out of  5 rating by trisha faria
"Fast and friendly"

Kimberly Falt

January 20, 2023

5  out of  5 rating by Kimberly Falt
"My daughter was in a pretty bad accident. The other person was at fault, but her insurance was saying they weren't responsible. Toni stepped in and handled everything for us. She checked on us throughout the whole process. I don't know what we would have done without her. She is a total rockstar!"

Dominic Silvestri

January 19, 2023

5  out of  5 rating by Dominic Silvestri
"Always a pleasure to refer my customers (homeowners and home buyers) to Lino and his team of professionals at State Farm in Pinole. Your crew always roll out the red carpet and goes the extra mile in both service and rate in order to make it happen, it's no wonder you have built so many clients for life since you opened your doors and started serving your community. Thanks for making me both a happy customer as well as enabling me trust my loan applicants in your hands when they have to choose a provider, it is deeply appreciated and never taken for granted!"

Alex U

January 19, 2023

5  out of  5 rating by Alex U
"Wonderful team. Everyone here is super responsive. All of my needs are always addressed and met. Superior customer service. Thank you Lino and team!"

Ruei Sheu

January 17, 2023

5  out of  5 rating by Ruei Sheu
"Ryan was very helpful and responsive."

Matteo Ziino

January 16, 2023

5  out of  5 rating by Matteo Ziino
"very helpful and fast response"

Rhona Garcia

January 11, 2023

5  out of  5 rating by Rhona Garcia
"Ryan was awesome. Kind, friendly and helpful. He made this experience so easy. Thank yoiu"

Laurie Mccullagh

December 21, 2022

5  out of  5 rating by Laurie Mccullagh
"My previous State Farm agent retired, and I was assigned to a new office. I have found Lino Amaral's office to be a great experience. I appreciate the personal contact from Toni Pozos and her professional follow up. Her willingness to try to help is amazing. Lino's team is really above and beyond any experience i have previously had with State Farm. I highly recommend their office for any of your insurance needs."

Kaovin Deponte

December 21, 2022

5  out of  5 rating by Kaovin Deponte
"Selene, Toni, and Lino are the best! Since I’ve been licensed, any incidents that I have encountered they are more than helpful with getting it resolved quickly all while thoroughly explaining the process and presenting solutions."

christine mercurio

December 19, 2022

5  out of  5 rating by christine mercurio
"Everyone here is such a pleasure to work with!"

Monique Brooks

December 15, 2022

5  out of  5 rating by Monique Brooks
"I had a very great experience with Ryan. I could have chosen so many other companies and an individual to start new auto and renters insurance with. The most important reason that I chose Ryan was his excellent customer service and persistence to answer and be patient with my many questions. It is very important to me to understand everything regarding the item I am spending money on, along with the service. Thank you State Farm, Ryan, and Lino Amaral for assisting me with this process. It is greatly appreciated. Happy Holidays to you all :)"

Beverly Herod

December 7, 2022

5  out of  5 rating by Beverly Herod
"I am so grateful for State Farm and my agent Lino Amaral and his amazing office staff. When I am needing help with my car, who do I call….just the best! Thank you, Lino Amaral!"

Ezra Tafesse

December 6, 2022

5  out of  5 rating by Ezra Tafesse
"Janine at Lino Amaral’s State Farm Office was courteous and very helpful in answering all my questions. I will continue to be a loyal customer."

Irela Vailu'u

December 2, 2022

5  out of  5 rating by Irela Vailu'u
"Work with Ryan!! He is fast, efficient and provides alternatives so that you can get the most out of your policy! You’ll thank me later!"

Renee Yancey

November 16, 2022

5  out of  5 rating by Renee Yancey
"This State Farm office is amazing. They are so easy to work with and have met all my needs. Ryan took great care of me while bundling my policies."