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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amarjit Kaur

Amarjit Kaur

February 5, 2026

5  out of  5
rating by Amarjit Kaur
"Selene has been an amazing support as I have navigated complex policy issues and changes, quickly working to resolve issues and making sure our needs are met. Selene is very knowledgeable and caring. Grateful to have had her guiding me through multiple changes over the last couple of years!"
We responded:
"Amarjit- Thanks for the great review! As the agency owner, I take great pride in our customer service and thrilled that you experienced that with my team. We look forward to many more years helping your family with their insurance and financial needs! Please share your experience with your friends and family! www.AskLino.com "
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Gina Nunes

February 4, 2026

5  out of  5
rating by Gina Nunes
"Ele helped me out immensely! Navigating insurance rates and coverage can be daunting but Ele made it simple and was very responsive. I appreciate all she did, as well as the whole State Farm team. Thanks Ele and Lino!!"
We responded:
"Gina- Thank you for taking the time to give us a review! Obrigado! On behalf of myself, Ele and my entire team, we look forward to serving you and your family's insurance and financial services needs for years to come! THANK YOU again and please tell a friend! www.AskLino.com "
Profile photo of Jeremie Secrease

Jeremie Secrease

February 4, 2026

5  out of  5
rating by Jeremie Secrease
"Ele was grate she was super friendly super helpful and even laughed at my bad jokes lol made added a car to my policy easy"
We responded:
"Jeremie- Thanks for taking the time to give us a review! On behalf of myself, Ele and my entire team, we look forward to serving your insurance and financial services needs for years to come! THANK YOU again and please tell a friend! www.AskLino.com "
Profile photo of Jean Bergquist

Jean Bergquist

January 29, 2026

5  out of  5
rating by Jean Bergquist
"Excellent customer service. Information was clear and extremely helpful."
We responded:
"Jean - Thank you for taking the time to give us a review! On behalf of myself, Ele and my entire team, we look forward to serving you and your family's insurance and financial services needs for years to come! THANK YOU again and please tell a friend! www.AskLino.com "
Profile photo of Tammy Civello -Cards By TLC

Tammy Civello -Cards By TLC

January 15, 2026

5  out of  5
rating by Tammy Civello -Cards By TLC
"I called Lino Amaral’s office and spoke to Elle Liddicoat to get some information on coverage and Elle was super helpful and professional. When we get new coverage, I will be using Lino and his team for my auto policy!!"
We responded:
"Tammy- Yay! Thanks a bunch! We definitely take pride in our customer service and the auto, home, life and retirement planning we provide to people just like you! Thanks again and please share www.AskLino.com with your friends and family!"
Profile photo of Faviola

Faviola

January 14, 2026

5  out of  5
rating by Faviola
"Lino and his team are the best in town. When I first walked in, I felt very comfortable and welcome. Ele withe her big smile makes me feel great and confident that I was just in the right place. She responds to all my questions she’s very knowledgeable in what she’s doing and recommends me the best cover insurance for my daughter’s cars and mine. I highly recommend her and Lino! Best place ever!"
We responded:
"Aweweeee!!!! Thanks so much for the great review! As the agency owner, I take great pride in our customer service and thrilled that you experienced that. Please share your experience with your friends and family! www.AskLino.com "
Profile photo of Hilda. Munzo

Hilda. Munzo

January 13, 2026

5  out of  5
rating by Hilda. Munzo
"Ele is the best agent. Shes accomodating and friendly. They answer the phone promptly and returns call. They give pies on thanksgiving as way of saying thank you to the customers"
We responded:
"Thanks for the great review! As the agency owner, I make sure that we take great pride in our customer service and thrilled that you experienced that. Please share your experience with your friends and family! www.AskLino.com "
Profile photo of Sarah Avila

Sarah Avila

January 13, 2026

5  out of  5
rating by Sarah Avila
"Thank you Ele for giving me a quote. I appreciate you. It was a pleasure working with you. You’re very knowledgeable and friendly."
We responded:
"Sarah - Thanks a bunch! We definitely take pride in our customer service and the auto, home, life and business insurance we provide to people just like you! Thanks again and please share www.AskLino.com with your friends and family!"
Profile photo of Alan Vaughn

Alan Vaughn

December 24, 2025

5  out of  5
rating by Alan Vaughn
"The dedicated staff in the Pinole CA State Farm insurance office are #1 in my book. They always return calls… even on weekends & Holidays. 100% integrity for sure!!!"
We responded:
"Alan- Thanks for the great review! As the agency owner, I make sure that we take great pride in our customer service and thrilled that you experienced that. Please share your experience with your friends and family! www.AskLino.com "
Profile photo of Jalal Kazemi

Jalal Kazemi

December 23, 2025

5  out of  5
rating by Jalal Kazemi
"Excellent service. Taking time to explain and help setting up the order. The lady Ele Liddicoat is highly recommended by my family and friends to see her for any service after any accident"
We responded:
"Jalal- Thanks for the great review! As the agency owner, I take great pride in our customer service and thrilled that you experienced that. Please share your experience with your friends and family! www.AskLino.com "
Profile photo of James Tyler

James Tyler

December 23, 2025

5  out of  5
rating by James Tyler
"Selene and Ele are awesome they were able to review my polices and save me some money! Awesome people and a good place to do business! 💪💪💪"
We responded:
"James- Thank you for taking the time to give us a review! On behalf of myself, Selene and Ele, we look forward to serving you and your family's insurance and financial services needs for years to come! THANK YOU again and please tell a friend! www.AskLino.com "
Profile photo of Linda Roldao

Linda Roldao

December 22, 2025

5  out of  5
rating by Linda Roldao
"Selena Davis went over and above in her efforts to get my homeowners insurance with more appropriate coverage at a more affordable cost. Couldn't have worked with a more helpful, friendly agent. Highly recommend."
We responded:
"Linda- Thanks a bunch! Selene is the queen! We definitely take pride in our customer service and the auto, home, life and business insurance we provide to people just like you! Thanks again and please share www.AskLino.com with your friends and family!"
Profile photo of Madison Gray

Madison Gray

December 17, 2025

5  out of  5
rating by Madison Gray
"Ele Liddicoat provided excellent service for me today!"
We responded:
"Madison- Thank you for taking the time to give us a review! On behalf of myself, Ele and my entire team, we look forward to serving you and your family's insurance and financial services needs for years to come! THANK YOU again and please tell a friend! www.AskLino.com "
Profile photo of Rich DiBenedetto

Rich DiBenedetto

December 12, 2025

5  out of  5
rating by Rich DiBenedetto
"It’s great to be able to walk into an office and actually speak to a human being in this day and age of digital technology – the pricing and service I received rewarded me for making the choice of this visit to the office in Pinole; thank you."
We responded:
"Rich- Thanks for appreciating the "Like a Good Neighbor" philosophy that we embody at my office in Pinole! Thanks for being a customer.And please share your experience with your family and friends! www.AskLino.com "
Profile photo of Ed Speck

Ed Speck

December 11, 2025

5  out of  5
rating by Ed Speck
"Selene was awesome!!! Friendly, efficient and easy to talk to. She made the process of getting auto insurance simple. I haven't met Lino yet, but if he is anything like Selene, this agency is a win/win."
We responded:
"Ed- Thanks a bunch! We definitely take pride in our customer service and the auto, home, life and business insurance we provide to people just like you! Thanks again and let's get you on the calendar so we can meet! Please share www.AskLino.com with your friends and family!"
Profile photo of K M

K M

December 10, 2025

5  out of  5
rating by K M
"Selene has been the greatest help. Probably would have went somewhere else if it wasn't for her."
We responded:
"K - Thanks for the great review and singling out Selene's expertise and efforts in what can be somewhat difficult situations when it comes to insurance to deal with! We take great pride in our customer service and I certainly appreciate your loyalty in sticking with us at State Farm in general! Thanks again and please tell a friend!"
Profile photo of Marcia Hilton

Marcia Hilton

December 8, 2025

5  out of  5
rating by Marcia Hilton
"They bring a caring and personal approach and make it a pleasure in seeing to my car insurance questions and needs."
We responded:
"Marcia- Thanks for the great review! As the agency owner, i make sure that we take great pride in our customer service and thrilled that you experienced that. Please share your experience with your friends and family! www.AskLino.com "
Profile photo of Henrique Silva

Henrique Silva

December 2, 2025

5  out of  5
rating by Henrique Silva
"I have been a client of Lino for about two years, and I have always received outstanding service. No matter what question or request I have, he responds promptly and provides all the support I need. I highly recommend him! Ele is extremely efficient and always willing to help."
We responded:
"Henrique- Thank you so much for the great review my friend! We definitely take pride in our customer service and the auto, home, life and business insurance we provide to people just like you! Thanks again and please share www.AskLino.com with your friends and family!"
Profile photo of Jessica Barragan

Jessica Barragan

November 26, 2025

5  out of  5
rating by Jessica Barragan
"Lino Amaral and crew is the absolute bees knees for customer service. We had Ele L. guiding us to our best services and we had such a wonderful experience. They truly care about their clients and Pinole and I’m so happy we took the chance and signed up for our insurance audit!"
We responded:
"Awww Jessica- Thank you!!! Thanks a bunch! We definitely take pride in our customer service and the auto, home, life and business insurance we provide to people just like you! Thanks again and please share www.AskLino.com with your friends and family!"
Profile photo of Angel Galarza

Angel Galarza

November 21, 2025

5  out of  5
rating by Angel Galarza
"Great local team! Serving our communities with not only great professionalism but caring attitude and attention. Lino chose his team right. It’s not about getting you in and out - they really care. Miss Ellie and Miss Selene are top notch! Keep up the good work- it’s appreciated!"
We responded:
"Angel- Thanks and props to you for your work in supporting our community by keeping the youth engaged and active as well! Like a Good Neighbor!👊 www.AskLino.com "
Profile photo of Julie Merkt

Julie Merkt

November 15, 2025

5  out of  5
rating by Julie Merkt
"Selene, Elle, & Lino are great! They are very knowledgable and go the extra mile to assist We have auto& and house insured with them."
We responded:
"Julie- Awwwww thanks again, we appreciate you!!! It is our pleasure to work with customers like you! Cheers!"
Profile photo of Angelique Chavez Soriano

Angelique Chavez Soriano

November 14, 2025

5  out of  5
rating by Angelique Chavez Soriano
"Ele is amazing! She makes dealing with insurance issues a breeze. She’s kind, patient, efficient and makes you feel like a friend. She’s always on top of it. Very trustworthy business. I’ve been with them for over 15 years"
We responded:
"Angelique- We appreciate you!!! It's because of customers like you we thrive on providing awesome customer service! Thanks for the great review! Please share your experience with your friends and family! www.AskLino.com "
Profile photo of Barbara Sorum

Barbara Sorum

November 5, 2025

5  out of  5
rating by Barbara Sorum
"They were very helpful in getting our proof of insurance to our mortgage company."
We responded:
"Barbara- Maria- Thank you for taking the time to give us a review and for your kind words! On behalf of myself and my entire team, we look forward to serving you and your family's insurance and financial services needs for years to come! THANK YOU again and please tell a friend! www.AskLino.com "
Profile photo of Daniel Ochoa

Daniel Ochoa

October 30, 2025

5  out of  5
rating by Daniel Ochoa
"Selene is great, super helpful and kind!"
We responded:
"Daniel - Thanks a bunch! We definitely take pride in our customer service and the auto, home, life and business insurance we provide to people just like you! Thanks again and please share www.AskLino.com with your friends and family!"
Profile photo of Adham Tinawi

Adham Tinawi

October 23, 2025

5  out of  5
rating by Adham Tinawi
"Excellent service!! I was referred by my Father-in-Law who has been with them for many years and glad I switched over! I had recently bought a new car out of Newport Beach and needed it insured before they shipped the car out. I gave Ele an almost impossibly time frame to be insured and she got it done without hesitation. I saved a great deal off annually as well. Ele was great and answered all of my questions prior and did not pressure me one bit. I highly recommend this Agent for anyone who is looking for car insurance!"
We responded:
"Adham- Thanks for the great review! As an agency owner, we take great pride in our customer service and thrilled that you experienced that. Welcome to the Amaral Agency Family! Please share your experience with your friends and family! www.AskLino.com "