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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Madison Gray

Madison Gray

December 17, 2025

5  out of  5
rating by Madison Gray
"Ele Liddicoat provided excellent service for me today!"
We responded:
"Madison- Maria- Thank you for taking the time to give us a review! On behalf of myself, Ele and my entire team, we look forward to serving you and your family's insurance and financial services needs for years to come! THANK YOU again and please tell a friend! www.AskLino.com "
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Rich DiBenedetto

December 12, 2025

5  out of  5
rating by Rich DiBenedetto
"It’s great to be able to walk into an office and actually speak to a human being in this day and age of digital technology – the pricing and service I received rewarded me for making the choice of this visit to the office in Pinole; thank you."
We responded:
"Rich- Thanks for appreciating the "Like a Good Neighbor" philosophy that we embody at my office in Pinole! Thanks for being a customer.And please share your experience with your family and friends! www.AskLino.com "
Profile photo of Ed Speck

Ed Speck

December 11, 2025

5  out of  5
rating by Ed Speck
"Selene was awesome!!! Friendly, efficient and easy to talk to. She made the process of getting auto insurance simple. I haven't met Lino yet, but if he is anything like Selene, this agency is a win/win."
We responded:
"Ed- Thanks a bunch! We definitely take pride in our customer service and the auto, home, life and business insurance we provide to people just like you! Thanks again and let's get you on the calendar so we can meet! Please share www.AskLino.com with your friends and family!"
Profile photo of K M

K M

December 10, 2025

5  out of  5
rating by K M
"Selene has been the greatest help. Probably would have went somewhere else if it wasn't for her."
We responded:
"K - Thanks for the great review and singling out Selene's expertise and efforts in what can be somewhat difficult situations when it comes to insurance to deal with! We take great pride in our customer service and I certainly appreciate your loyalty in sticking with us at State Farm in general! Thanks again and please tell a friend!"
Profile photo of Marcia Hilton

Marcia Hilton

December 8, 2025

5  out of  5
rating by Marcia Hilton
"They bring a caring and personal approach and make it a pleasure in seeing to my car insurance questions and needs."
We responded:
"Marcia- Thanks for the great review! As the agency owner, i make sure that we take great pride in our customer service and thrilled that you experienced that. Please share your experience with your friends and family! www.AskLino.com "
Profile photo of Henrique Silva

Henrique Silva

December 2, 2025

5  out of  5
rating by Henrique Silva
"I have been a client of Lino for about two years, and I have always received outstanding service. No matter what question or request I have, he responds promptly and provides all the support I need. I highly recommend him! Ele is extremely efficient and always willing to help."
We responded:
"Henrique- Thank you so much for the great review my friend! We definitely take pride in our customer service and the auto, home, life and business insurance we provide to people just like you! Thanks again and please share www.AskLino.com with your friends and family!"
Profile photo of Jessica Barragan

Jessica Barragan

November 26, 2025

5  out of  5
rating by Jessica Barragan
"Lino Amaral and crew is the absolute bees knees for customer service. We had Ele L. guiding us to our best services and we had such a wonderful experience. They truly care about their clients and Pinole and I’m so happy we took the chance and signed up for our insurance audit!"
We responded:
"Awww Jessica- Thank you!!! Thanks a bunch! We definitely take pride in our customer service and the auto, home, life and business insurance we provide to people just like you! Thanks again and please share www.AskLino.com with your friends and family!"
Profile photo of Angel Galarza

Angel Galarza

November 21, 2025

5  out of  5
rating by Angel Galarza
"Great local team! Serving our communities with not only great professionalism but caring attitude and attention. Lino chose his team right. It’s not about getting you in and out - they really care. Miss Ellie and Miss Selene are top notch! Keep up the good work- it’s appreciated!"
We responded:
"Angel- Thanks and props to you for your work in supporting our community by keeping the youth engaged and active as well! Like a Good Neighbor!👊 www.AskLino.com "
Profile photo of Julie Merkt

Julie Merkt

November 15, 2025

5  out of  5
rating by Julie Merkt
"Selene, Elle, & Lino are great! They are very knowledgable and go the extra mile to assist We have auto& and house insured with them."
We responded:
"Julie- Awwwww thanks again, we appreciate you!!! It is our pleasure to work with customers like you! Cheers!"
Profile photo of Angelique Chavez Soriano

Angelique Chavez Soriano

November 14, 2025

5  out of  5
rating by Angelique Chavez Soriano
"Ele is amazing! She makes dealing with insurance issues a breeze. She’s kind, patient, efficient and makes you feel like a friend. She’s always on top of it. Very trustworthy business. I’ve been with them for over 15 years"
We responded:
"Angelique- We appreciate you!!! It's because of customers like you we thrive on providing awesome customer service! Thanks for the great review! Please share your experience with your friends and family! www.AskLino.com "
Profile photo of Barbara Sorum

Barbara Sorum

November 5, 2025

5  out of  5
rating by Barbara Sorum
"They were very helpful in getting our proof of insurance to our mortgage company."
We responded:
"Barbara- Maria- Thank you for taking the time to give us a review and for your kind words! On behalf of myself and my entire team, we look forward to serving you and your family's insurance and financial services needs for years to come! THANK YOU again and please tell a friend! www.AskLino.com "
Profile photo of Daniel Ochoa

Daniel Ochoa

October 30, 2025

5  out of  5
rating by Daniel Ochoa
"Selene is great, super helpful and kind!"
We responded:
"Daniel - Thanks a bunch! We definitely take pride in our customer service and the auto, home, life and business insurance we provide to people just like you! Thanks again and please share www.AskLino.com with your friends and family!"
Profile photo of Adham Tinawi

Adham Tinawi

October 23, 2025

5  out of  5
rating by Adham Tinawi
"Excellent service!! I was referred by my Father-in-Law who has been with them for many years and glad I switched over! I had recently bought a new car out of Newport Beach and needed it insured before they shipped the car out. I gave Ele an almost impossibly time frame to be insured and she got it done without hesitation. I saved a great deal off annually as well. Ele was great and answered all of my questions prior and did not pressure me one bit. I highly recommend this Agent for anyone who is looking for car insurance!"
We responded:
"Adham- Thanks for the great review! As an agency owner, we take great pride in our customer service and thrilled that you experienced that. Welcome to the Amaral Agency Family! Please share your experience with your friends and family! www.AskLino.com "
Profile photo of David Wakabayashi

David Wakabayashi

October 16, 2025

5  out of  5
rating by David Wakabayashi
"Daughter got into an accident 2/3 of the way across the country in Indiana. Lino and Selene were so helpful to my daughter through the claims process. Many thanks!"
We responded:
"David- Thanks so much! We definitely take pride in our customer service, especially when you have the unfortunate situation of having to deal with an accident. We need to make your bad day better! We certainly appreciate that you chose to have your auto, home & life insurance with us! Thanks again and please share www.AskLino.com with your friends and family!"
Profile photo of Trevor Buenvenida

Trevor Buenvenida

October 16, 2025

5  out of  5
rating by Trevor Buenvenida
"Lino and Ele are always very nice to deal with, and they are very helpful and understanding whenever I have had questions, or have wanted to change things about my policy. When I talk to them it feels more like speaking with friends/people who actually care about you as an individual - rather than robotic and cold agents who only care about my money . Would highly recommend."
We responded:
"Trevor- Thanks a bunch! We definitely take pride in our customer service and the auto, home, life and business insurance we provide to people just like you! Thanks again and please share www.AskLino.com with your friends and family!"
Profile photo of Carol Raab

Carol Raab

October 10, 2025

5  out of  5
rating by Carol Raab
"Continuation on the great service of this team, I have now worked with Ele as well. Professional as well as kind! What a pleasure it is to work with a Insurance Agency that is there for me!"
We responded:
"Carol- Thanks for taking the time to give us a review - and a 5 Star Review at that! We take pride in our customer service and appreciate customers like you! Wishing you the best!"
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Phoebe

October 9, 2025

5  out of  5
rating by Phoebe
"This company treats you like family. Explained very well every detail of the service I was signing up for. Very competent people and so understanding of my situation."
We responded:
"Phoebe- Thanks for the great review and welcome to the Lino Amaral Agency family! We take great pride in our customer service and thrilled that you experienced that. Please share your experience with your friends and family! www.AskLino.com "
Profile photo of Mariessa Kneip

Mariessa Kneip

October 9, 2025

5  out of  5
rating by Mariessa Kneip
"Just wanted to share some awesome news i heard- State Farm/Lino Amaral’s office can now write insurance for trailers! If you're in the market for trailer insurance, reach out to Ele."
We responded:
"Mariessa- Thanks for the great review! As the agency owner, I take great pride in our customer service and thrilled that you experienced that. Please share your experience with your friends and family! www.AskLino.com "
Profile photo of Yolanda Cuellar

Yolanda Cuellar

October 3, 2025

5  out of  5
rating by Yolanda Cuellar
"Great customer service. Lee was very helpful. She took their time to explain and guide me. Thank you!"
We responded:
"Yolanda- Thanks for the great review! As an agency owner, we take great pride in our customer service and thrilled that you experienced that. Please share your experience with your friends and family! www.AskLino.com "
Profile photo of MARY GREEN

MARY GREEN

October 1, 2025

5  out of  5
rating by MARY GREEN
"Ele was so helpful, concerned, knowledgeable, and kind. We had so many family medical challenges and she helped us soo much. was able to resolve our very complicated insurance problem, stayed in constant contact until it was resolved, was determined to help! she cheered us up like a family member! I love her and State Farm. This office is the best! please go here for your insurance needs."
We responded:
"Mary- Thanks for the great review! As the agency owner, I take great pride in our customer service and thrilled that you experienced that! Please share your experience with your friends and family! www.AskLino.com "
Profile photo of Diego Armando

Diego Armando

September 26, 2025

5  out of  5
rating by Diego Armando
"I had a great experience. The team was very kind, polite, and helpful throughout the whole process. They explained everything clearly and made sure I understood all the details. I really appreciate their excellent customer service and professionalism. Highly recommend!"
We responded:
"Diego- Obrigado meu amigo, thanks for the great review! As an agency owner, I take great pride in our customer service and thrilled that you experienced that. Please share your experience with your friends and family! Outra vez, obrigado! www.AskLino.com "
Profile photo of Blesilda Llorente

Blesilda Llorente

September 23, 2025

5  out of  5
rating by Blesilda Llorente
"It was nice meeting Ele today. She was able to help me with my request. I had a pleasant visit at this State Farm office."
We responded:
"Blesilda- Thanks for the great review! As an agency owner, we take great pride in our customer service and thrilled that you experienced that. Please share your experience with your friends and family! www.AskLino.com "
Profile photo of Sean Amaral

Sean Amaral

September 22, 2025

5  out of  5
rating by Sean Amaral
"I had an overall great experience with Lino Amaral and Selene. They helped me find a great deal on auto insurance as well as renters insurance when I needed it. Also Selene was very helpful in helping me find a new agent when I moved states."
We responded:
"Thanks for the great review Sean! We like to think we treat all of our customers like family and you are no different! I really appreciate you trusting me with your insurance all these years! But we need to get that life insurance done.Especially now, while you're young and healthy!"
Profile photo of Ele Liddicoat

Ele Liddicoat

September 19, 2025

5  out of  5
rating by Ele Liddicoat
"State Farm in Pinole is the best! Lino has provided excellent services to me and my family. Having Selene available with any questions we may have has helped ease my life. I highly recommend them for all your insurance needs. Did you know they have PET Insurance too?! They care about your needs and it shows with every contact. They are community based and I'm so happy to be with them. Call them with any Life Insurance questions too. They are ROCK STARS!!"
We responded:
"Ele- Thanks SOOOO much for the glowing review! We are honored to be able to have you and your family as long-time loyal customers! Selene, myself and the rest of my team look forward to being able to serve all of your family's insurance needs for a very long time! Once again, thanks for the shout out and the 5 star review- it is much appreciated!!!"
Profile photo of Erik B

Erik B

September 19, 2025

5  out of  5
rating by Erik B
"Big hugs for Ele at State Farm! 🤗 it’s like your BFF for your car 🚗❤️ - always got your back, super helpful, and make claims a breeze! 🙌 Highly recommend for peace of mind and a big smile!" 😊"
We responded:
"Erik- Thanks for the great review and pointing out Ele's exceptional customer service! Thanks again and please share www.AskLino.com with your friends and family!"